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Wikshi / Data handling

Useful context.
Careful handling.

A practical guide to handling private messages, contacts, and conversations.

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01 / Data handling

Keep conversation content private.

Treat inbox messages, phone numbers, and transcripts as private operational data. Do not embed them in public reports or shared links.

02 / Data handling

Keep access scoped.

Store retrieval credentials securely and bind access to the approved operation. A meeting guest link is not a transcript credential, and a public receipt is not a password.

03 / Data handling

Decide what to retain.

Collect only the fields needed for the task. Agree retention and deletion requirements before sharing sensitive information, and verify those requirements against the applicable service contract. Do not assume a retention period from a marketing page.